How fast is the first delivery? +
First video delivered within 48 hours of receiving the raw footage and brief. For full packages, the first batch is delivered within a week and a half.
Can you handle multiple brand accounts? +
Yes. We build a style guide for each brand so tone, hooks, and format stay consistent across every account — without you having to repeat instructions.
What if I'm not happy with the first edits? +
Unlimited revisions during the first four weeks. We adjust until the style and workflow are exactly right. The cost of that learning curve is ours, not yours.
Do you work hourly or on retainer? +
Monthly retainers only. Hourly billing creates uncertainty for both sides. A retainer means predictable costs for you and a committed production rhythm from us.
What tools do you use to collaborate? +
We adapt to what you already use — Frame.io, Google Drive, Notion, ClickUp, Slack, or WhatsApp. You don't change your workflow for us.
How do revisions work after the first month? +
One revision included per video. A second revision is available in exceptional cases. By the second month, the style guide is locked in and major revisions are rarely needed.
What if I need a video urgently outside the cycle? +
Retainer clients get priority scheduling. Launches, trending moments, reactive campaigns — you go to the front of the queue. Your slot is always reserved.
Do you understand TikTok-native content? +
It's our core. We edit for retention curves, native hooks, and platform behavior — not just cutting footage. Every edit is built to perform on TikTok and Reels, not just look good.
How does onboarding work? +
After the discovery call, we set up your portal access, complete the style guide together, and have your first batch in queue within 24 hours. It's designed to be fast and async.
Is there a minimum commitment? +
We start with a pilot week so you can validate the workflow before committing to a monthly retainer. No long-term lock-in to start — just results first.